english

IMPORTANT INFORMATION TO READ FOR THE SMOOTH RUNNING OF YOUR STAY AT LE HAVRE PERCHÉ:

 

 

COVID-19 INSTRUCTIONS

If you have not already done so, we invite you to read our COVID-19 communication for the instructions and measures to take for your health and that of your loved ones during your stay at the chalet.

 

 

CHALET’S INSTRUCTIONS  

You will find complete information and useful instructions about the chalet in the binder located on the kitchen island. It is very important to read them.

 

 

WIFI:

  • WIFI network: TP-LINK_8ED0
  • Password: Olivier2017
  • If ever the internet is not working, simply unplug the router which is located on the TV stand in the living room for 1 minute and plug it back in.



IN CASE OF A 9-1-1 EMERGENCY:

  • The address is: 91 Chemin du Domaine Escarpé, Saint-Donat-de-Montcalm, QC J0T 2C0
  • The nearest intersection is route 125

 

 

FIRE ALARM:

Respond quickly to prevent firefighters from moving unnecessarily if you are sure the alarm is unfounded

 

  • You have 45 seconds to dial your keypad access code to cancel the alarm.
  • You must call or text us immediately at 514-893-4721 so that we inform the alarm center not to send the firefighters unnecessarily because charges may be applicable for travel following a false alarm.
  • Arm the alarm system for each exit to prevent break-ins.




EXTERIOR COUCHES:

  • Cover outdoor sofa cushions when not in use to prevent too rapid fading from the sun.
  • There is a drop cloth in a safe next to it.



BEACH UMBRELLA:

  • Keep it closed with its protective canvas when not in use



SMOKERS:

  • It is forbidden to smoke in the chalet.
  • We provide you with metal boxes in different places that are clearly visible as ashtrays, please use them!
  • A single cigarette butt discarded in the wild pollutes up to 500 liters of water or 1 cubic meter of snow, can take up to 12 years to decompose, and could cost you money if maintenance workers have to pick it up for you.



DOORS:

  • Never leave the doors open because little friends could take the opportunity to break into the chalet and we don’t want that! 😊.



IMPORTANT DETAILS:

  • Remember to arm the alarm system every time you leave.
  • Close all windows when you are away even if only for 1 hour. Thunderstorms with strong winds develop rapidly in the area and damage caused by water infiltration through windows can be high.
  • Do not place or spread a towel or damp cloth on the stair railings to avoid damaging the wood. 



NOISE AND PRIVATE PROPERTIES OF NEIGHBORS:

  • Respect the 10 p.m. curfew for exterior noise.
  • Do NOT play music and keep your voice volume at a minimum outside between 10 p.m. and 7 a.m. out of respect for the neighborhood.
  • Keep vocal and musical noise levels at a reasonable level at all times, even during the day.
  • Do not venture onto neighbors’ property.



CAMPFIRE:

Permitted only if the fire index allows it

 

  • Check the open fire prohibition notices on the RIDM site
  • It is strictly forbidden to make campfires elsewhere than in the fireplace provided for this purpose. Including anywhere on the domain.
  • Fires are not allowed in winter.




BEACH:

 

  • The beach is reserved for long-term rented cabins only. If asked, say you rented for a period of one month or more.
  • Be courteous and discreet and do not leave any waste or residual materials on the beach.
  • To get there, on foot or by car:
  • Go down rue du Domaine Escarpé,
  • Cross Rte 125 completely and take the small path a little to the right, between two trees, which runs alongside the house with the red roof.
  • There is a clearing to park your vehicle there.




FIREPLACE:

  • Locate the fire extinguishers at the start of the stay.
  • The glass or screen door must always be closed.
  • You have to put the 2 keys at the bottom of the door to the right to start a fire.
  • Once properly lit, you can adjust the keys as needed.
  • Close the keys all the way to the left before leaving the chalet so as not to let cold air in when the chalet is not occupied.
  • VERY IMPORTANT: Make sure the stove hood is not running before starting a fire as this causes negative pressure which will quickly create a lot of smoke in the cottage.



SPA:

Carefully read the instructions for the SPA in order to maintain the hygiene of the water and to avoid costs for not having followed the important instructions.

 

  • Instructions for the SPA are posted on the wall to the left of the rear entrance door.
  • Maintain good water quality by adding the product after each swim (white powder in a container on the steps of the spa).
  • The water level should be just above the highest jets (except for the neck if there is any) and no higher than the bottom of the pads.
  • Use only plastic cups outside, except for beer cans, especially around the spa. They are in the cabinet above the microwave.
  • Contact us immediately at 1-888-456-8745 if anything seems abnormal with the spa or if the water is not clear and limpid. We can intervene quickly. 



GARBAGE, RECYCLING, COMPOSTING:

Please sort your residual materials well. Charges may be added to your bill if we need to sort them for you.

 

  • Leave your garbage on the curb at all times so it can be picked up regardless of the day of collection.
  • Do not leave excess garbage or recycling outside outside the garbage cans to avoid the visit of raccoons;
  • Garbage (GREEN) – Recycling (BLUE) – Composting (BROWN)



SNOW REMOVAL:

  • Except during the night, it is best to move your vehicles when the snow plow is there so that the snow removal can be done properly.
  • In winter, if you are not in a 4 X 4 vehicle, you can park at the top of the driveway.
  • A non-slip mix is ​​in a bin at the top of the driveway if needed.



COMMENTS:

  • Leave us your thoughts in the commentary book. It is always a pleasure to read you.
  • Please do not hesitate to leave us your comments and suggestions at exitchalets@exitchalets.com
  • If you post photos on Instagram, add them with: #havreperchechalet and / or #exitchalets and “tag” @exit_chalets. Thanks in advance for this free publicity!

 

 

MAINTENANCE:

Our maintenance employees may come to take care of the SPA, pool, lawn or snow removal. We try to avoid these visits as much as possible during your stay, but if necessary they will be as discreet as possible, come at convenient times and disturb you for as little time as possible.

 

 

BOOKING INFORMATION REMINDER

Click here to access the booking information page for all the amenities offered at the chalet.



BEFORE LEAVING

Regular cleaning costs are included in the price of your stay. To avoid excess cleaning costs, please leave the chalet clean and tidy 😊. For more details, see DEPARTURE INFO



If you have any questions regarding the operation of any device or accessory, please do not hesitate to contact us or text your question at 1-888-456-8745.

 

Have a pleasant stay with us!

The Exit Chalets team