english

IMPORTANT INFORMATION TO READ FOR THE SMOOTH RUNNING OF YOUR STAY AT THE MONTAGNARD:

 

COVID-19 INSTRUCTIONS

If you have not already done so, we invite you to read our COVID-19 communication for the instructions and measures to take for your health and that of your loved ones during your stay at the chalet.

 

CHALETS INSTRUCTIONS   

Upon entering the chalet, you will find helpful information and instructions prominently displayed. If the owners are present to welcome you on your arrival, they will be happy to guide you.

 

WI-FI:

  • Network: Cogeco-273D
  • Password: 143666876315

IN CASE OF A 9-1-1 EMERGENCY:

  • The address of the chalet is: 4345, rue de l’Héritage in Ste-Adèle, Quebec, J8B 2H9
  • The closest intersection is Chemin du Moulin

FIRE ALARM:

Respond quickly to prevent firefighters from moving unnecessarily if you are sure the alarm is unfounded.

 

  • You have 45 seconds to dial your keypad access code to cancel the alarm.
  • You must call or text us immediately at 514-978-9995 or 450- 745-3022 so that we inform the alarm center not to send the firefighters unnecessarily because charges may be applicable for the trip following a false alarm.

NOISE AND PRIVATE PROPERTIES OF NEIGHBORS:

Charges may apply if we have to travel for neighborhood noise complaints.

  • Respect the 10 p.m. curfew for exterior noise.
  • Do NOT play music and keep your voice volume at a minimum outside between 10 p.m. and 7 a.m. out of respect for the neighborhood.
  • Keep vocal and musical noise levels at a reasonable level at all times, even during the day.
  • Do not venture onto neighbors’ property.

WATER ACTIVITIES:

  • If you use the canoe, please return it to the same place after use.
  • Life jackets are stored in the wardrobe at the entrance to the chalet.

CAMPFIRE:

Permitted only if the fire index allows it

  • Check the open fire prohibition notices on the RIDM site
  • It is strictly forbidden to make campfires elsewhere than in the fireplace provided for this purpose. Including anywhere on the domain.
  • Fires are not allowed in the winter.

SPA:

  • Maintain good water quality by adding the product after each swim.
  • Follow the instructions exactly to avoid unnecessary charges.
  • Contact us immediately at 514-978-9995 or 450-745-3022 if anything seems abnormal with the spa or if the water is not clear and limpid. We can intervene quickly.
  • Use only plastic cups outside, except for beer cans, especially around the spa.
  • Do NOT hang wet or even damp towels on the stair railings

FIREPLACE:

It can be very, very dangerous to start a fire if used improperly;

  • Instructions for using the fireplace are on the mantel
  • The stove hood must be turned off to avoid sucking up smoke that will invade the house.
  • Locate the fire extinguishers in advance, located on each floor, at the start of your stay.

BBQ:

  • It is plugged directly into the propane, no gas tank, just turn on the BBQ.

GAS STOVE:

  • Follow the instructions on the cabinet in front of the stove

CIGARETTE:

We respect the official rule of 9 meters from the building for smoking and vaping.

  • Smoking and vaping are prohibited inside and on the chalet’s exterior balconies.
  • Outside, ashtrays are available. Use them.

DOGS

  • They should be confined to the first floor. Use the barriers for the stairs.
  • Do not allow them to go in the beds or on the armchairs;
  • Do not leave them loose outside unattended;
  • Their “poops” must be gathered in the field 😊.

SNOW REMOVAL:

  • There is an icebreaker and a shovel at your disposal to prepare the passage to get to the spa: it can become dangerously icy after swimming.
  • Except during the night, it is preferable to move your vehicles when our snow plow is there so that the snow removal can be done correctly.

GARBAGE, RECYCLING, COMPOSTING:

Charges may be added to your invoice if we have to sort the residual materials for you.

  • The municipality’s bins for garbage (black), recycling (blue) and compost (brown) are near the chalet.
  • Transfer the recycling and garbage to the garbage cans located in the parking lot.
  • Never leave garbage or recycling bags outside the bins.

LOCAL ACTIVITIES

If you want to know the activities in the region, you can consult the Tourist Information or Le Montagnard des pays d’en haut pages on our website.

 

BOOKING INFORMATION REMINDER

Click here to access the booking information page for all the amenities offered at the chalet.

 

COMMENTS:

  • Leave us your impressions in the book located on the kitchen counter.
  • Please do not hesitate to leave us your comments and suggestions at exitchalets@exitchalets.com
  • If you post photos on Instagram, add them with: #montagnardpaysdenhaut and / or #exitchalets and “tag” @exit_chalets. Thanks in advance for this free advertising!

BEFORE LEAVING

Regular cleaning costs are included in the price of your stay. To avoid excess cleaning costs, please leave the chalet clean and tidy 😊. For more details, see DEPARTURE INFO

 

If you have any questions regarding the operation of any device or accessory, please do not hesitate to text your question at 1-888-456-8745 or call the owners, Simon-Pierre and / or Ji Lian, at 450-745-3022 (home) or 514-978-9995 (cell).

 

Have a pleasant stay with us!

The Exit Chalets team